Privacy Policy

This Privacy Policy contains an explanation of what happens to personal data that you choose to provide to us, or that we collect from you whilst you visit this site. Our Privacy Policy should be read in conjunction with our terms of website use.

We do occasionally update this Policy so please do return and review this Policy from time to time.

Information we collect

In running and operating this website we may collect and process certain data and information relating to you and your use of this site. This data and information is detailed below:

• Details of visits to our website and the pages and resources that are accessed, including, but not limited to, traffic data, location data and other communication data that may assist us in understanding how visitors use this website.
• Information that visitors provide to us as a result of filling in forms on our website, such as when a visitor registers for information or makes a purchase.
• Information provided to us when our visitors communicate with us electronically for any reason.

Use of Cookies

Cookies are sometimes used to improve the website experience of a visitor to a website. We may sometimes use cookies on this website to record aggregate statistical information about the visitors to our site and the use that our visitors make of the website. When collected this information is used by us to improve our website and further enhance the visitor experience and, may be shared with advertisers. Please note that no personally identifiable information is recorded.

We may also use the cookies to gather information about your general internet use to further assist us in developing or website. Where used, these cookies are downloaded to your computer automatically.

This cookie file is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive and then stored there and transferred to us where appropriate to help us to improve our website and the service that we provide to you.

All computers have the ability to decline cookies. You can easily decline or remove cookies from your computer using the settings within the Internet Options section in your computer control panel.

Our advertisers may also use cookies on their website. We have no control over this and you should review the privacy policy of any advertiser that you visit as a result of an advert or link on this website.

Use of your Information

The information we collect is used for our own use in developing our website and also occasionally by advertisers on this site. In addition, we may use the information for the following purposes:

• To provide you with information relating to our website, products or our services that you request from us.
• To provide you with information on other products that we feel may be of interest to you.
• To meet our contractual obligations to you.
• To notify you about any changes to our website, including improvements, and service or product changes that may affect our website.

If you are an existing customer, we may contact you with information about goods and services similar to those that you have expressed an interest in previously via our website.

If you are a new customer, we will only contact you or allow third parties to contact you only when you have provided consent and, only by those means you provided consent for.

Storing your Personal Data

By submitting your personal data, you agree to this transfer, storing or processing. We will always take all reasonable precautions to make sure that your data remains secure and is handled in accordance with this Privacy Policy.

Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into on our site will be encrypted to ensure its safety.

The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.

Third Party Links

You mind find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

Copyright

This site is owned and operated by Air Rarotonga. The material on this site is protected by international copyright and trademark laws. You may not modify, copy, reproduce, republish, upload, post, transmit, or distribute in any way any material from this site including code, photos and videos without express permission from Air Rarotonga or as permitted in Reprint Requests.

Contacting us

If you have any questions or queries relating to this Privacy Policy then please use our online form to contact us.

Credit Card Payments

To pay by credit card, you must provide some essential information. The information you disclose will not be stored by RaroLive.com in any permanent database.

It will only be kept until it is sent to the bank. You can safely enter your entire credit card number via our secure server, which encrypts all information submitted.

• You must select the credit card that you wish to use for payment. Currently, RaroLive.com accepts payments via VISA and MasterCard.
• You must also provide the 16-digit credit card number, as well as the expiry date of your card. The credit card number, as explained, will not be stored after sending it to the bank. Any record of the form will only include the credit card name (VISA or MasterCard) plus the last four digits of the credit card number.
• You must also include your credit card security code. Please refer to the following help section if you are not sure what the security code is. Depending on the credit card you are using, the security code field will have a different meaning.
• For VISA, it is the three-digit Card Verification Value or CVV and refers to the last three digits after the credit card, printed on the back of the card, in the signature area.
• For MasterCard, it is the three-digit Card Validation Code or CVC and refers to the last three digits after the credit card number, printed on the back of the card, in the signature area.

Booking Confirmation

Once you've completed your online booking with RaroLive.com you will receive a confirmation email which includes your booking details, your accommodation/tour details and your contact information.

If you have made any errors in your booking or you would like to make changes please contact us here. To make a cancellation please review our Terms and Conditions in case there are cancellation fees.